This post examines how the knowledge-sharing practices of millennials can affect the organizations for which they work. The article discusses the importance of collaboration in the workplace, and notes that while older workers prefer face-to-face interactions, for millennials, this is anathema. They would rather communicate using online meetings, chat apps or online tools to get things done. A coffee and a face-to-face meeting is too outdated for them. I’m not a millennial, but I have to agree with them on this one, but this might be related more to my introversion than it does to my age. This is the danger of generalization, of course.
The author notes further that it is the millennials who want tools to help them work through a problem the fastest. When looked at by age groups, a large number of millennials (71%) said they face challenges with their collaboration tools, compared with Generation Xers (62%) and baby boomers (45%). The always-on generation need [sic] to fix their cravings for information instantly.
The author points to the importance of having collaborative tools that function efficiently, but that have robust features to maintain the integrity and security of information.