The future of knowledge management

In this post, Bernie Palowitch, President of Iknow LLC, discusses the challenges facing knowledge management (KM):

  1. Relevance. Ensuring that KM programs have direct relevance or impact on the organization.
  2. Grappling with the explosion of available content. Dealing with the increasing amounts of content in varied forms, including social media and public websites.
  3. Finding the right technology solution for a specific use case. Finding the KM software that best meets your needs is becoming increasingly challenging with the growth in the number of this software.
  4. Funding. Ensuring executive support and KM program funding.
  5. Tailoring your KM program to meet your organization’s “big picture” demographics. Do you have a good understanding of the demographic composition of your employees and clients?
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